Fulfilment & Shipping information of FREDAYUAN.COM

Fulfilment 

This e-commerce website is solely operated by Freda Yuan. While she will definitely work tirelessly to fulfil your order or reply to your message,  it might take a few days to reach you. There might be days that she travels for work and unable to deliver on time, but she will do her best to send it to you.

 

Thank you for your understanding and patience. 

Shipping

  • The maximum shipping postage charge only allows 2 books at the moment. If you are interested in purchasing more, please contact hello@fredayuan.com for further postage discussion. 

  • International shipment is available on the website. If you are unable to find your country on our website, please contact hello@fredayuan.com

 

  • There are two methods of posting via Royal Mail for the UK and EU:

    1. Standard postage offers NO tracking number nor insurance protection. It is the buyer's risk if the shipment went missing. 

    2. Tracked postage provides tracking numbers and insurance protection to buyers. Highly recommended for International buyers (non-UK).

  • ​If you live outside of UK or EU, we only offer International tracked service vis Royal Mail. This service provides tracking numbers and insurance protection to buyers. If you have other preferable delivery company, please contact hello@fredayuan.com

 

  • Depends on the region, the shipping time varies. 

  • Shipping may be delayed due to the current COVID-19 situation.